State Farm® Insurance Agent Rayna Toyama
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Chip Richards
September 19, 2025
"I have been a client of Rayna Toyama's office for the past 4 years. I switched to her group when I realized how grossly I was being overcharged by my previous agent... I saved nearly 1/2 from my previous policies! But that's not the part.... after switching, Rayna reviewed all of my business and personal policies to see what I really needed, what was overlap, and what was unprotected. Now, I am confident that I am fully insured and if something does happen, I won't lose everything...which is very reassuring. A special shoutout to Kaitlyn - she's attentive, expeditious, and detailed..... you will like working with her. :)"
"Mahalo Chip for the opportunity to assist you with the your personal and insurance needs. I agree, Kaitlyn is awesome!! "
Shannon Underwood
September 11, 2025
"Called to inquire about life insurance, Kaitlyn was very helpful and patient walking me through the different types and finding an amount I would be comfortable with. She was not pushy or invasive. She also helped to bundle my car insurance, renter's insurance and life insurance all in one payment. Also want to shout out Jesse from here too. I was recently in an accident and a little frazzled, he helped me get in touch with the tow company quickly and got me to a nearby auto shop. He was quick to facilitate getting my rental car also. Hard to find businesses like this. Hit up Rayna Toyama and her team for all your insurance needs! They are the real deal!!!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support all your insurance needs. "
LauraLu W
August 18, 2025
"Just switched from All Sxxxx (you know) and although I had good service, Statefarm gave me the same and more coverage for about 30% less. Statefarm is in my community as well so wanting to support them!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. We're happy to be conveniently located within the community."
Alika McNicoll
May 10, 2025
"It was a great experience. Very easy to communicate with the team and was pleased with how friendly they were."
"Wonderful to hear that you had a great experience with our agency. Mahalo for the opportunity to assist you with your insurance needs. "
Ellen Takai
May 1, 2025
"I was referred to State Farm through my Realtor and I'm so glad I switched over from Farmers Insurance. Kaitlyn Escuadro is so courteous, helpful, knowledgeable and very responsive via email and phone. She made the transition so easy and smooth. I'm grateful for her help! Superb service from Kaitlyn!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! "
Christopher Hartje
April 24, 2025
"They were amazing solved all my motorcycle problems in hawaii"
"Mahalo for the excellent review and the opportunity to assist you with your insurance needs. "
Terri-Ann Pemberton
December 31, 2024
"Very polite, helpful and prompt."
"Mahalo for the kind feedback. We appreciate your trust in State Farm as well as our agency. "
Enola Vasilchuk
December 12, 2024
"Great Service! Very friendly staff."
"I'm pleased to hear of your positive experience with our office! We look forward to working with you!"
Joseph Pagan
September 23, 2024
"Excellent service!!!!!! Very courteous, friendly and helpful."
"We appreciate your trust in State Farm Insurance and our office. "
Melissa
September 16, 2024
"Rayna's office is always very helpful and very fast with their service."
"Mahalo for sharing your experience and for the opportunity to assist you for many years. "
Kevin Wong
August 21, 2024
"Excellent service and very helpful in getting changes to our policy. everything was done quick and easy and didn't need to travel to the office."
"Mahalo for the positive review! We're always here to help! "
Mike Lundwall
August 13, 2024
"Rayna Toyama and her team at State Farm were absolutely amazing to work with! They went above and beyond to take care of us, making the entire process smooth and stress-free. The office is professional, friendly, and truly dedicated to their clients. Highly recommend!"
"Mahalo for sharing the experience you have had with our agency. We appreciate your trust in State Farm and our agency."
Zachary Sivavec
August 1, 2024
"Great insurance agency in west Oahu. Kaitlyn was very attentive and quick to respond to our needs."
"Mahalo for sharing the experience you have had with our Agency. Kaitlyn is a valued member of our team!"
Brian Abarca
July 30, 2024
"Great help and fast on looking up my documents I needed."
"Mahalo Brian for your positive review! We enjoy working with you and your 'ohana!"
Kate A
June 6, 2024
"The office of Rayna Toyama has been the best auto insurance provider and most especially Kaitlyn who’s been our agent has been greatly knowledgeable, patient, and helpful. I’d shoot her an email or text or even call with my insurance needs and she’s there to help right away. From transferring auto insurance and now to home insurance. Excellent customer service Kaitlyn! Thank you!"
"Mahalo for recognizing Kaitlyn for her excellent service, she is truly an important part of our agency! Mahalo for the opportunity to assist you with your Auto and Home Insurnace. We look forward to working with you for years to come."
Jennell Garma
June 4, 2024
"Super fast, easy, and great service!"
"Mahalo for the complements and the opportunity to serve you!"
Gary Matsuda
June 1, 2024
"First, needed tow for my car. Couple days later, my truck got rear ended. Both times State Farm "talked" me through the process of filing claims! Just bought a new car & State Farm office got insurance coverage for me within an hour so i could drive the new car home. All State Farm members, both local & mainland reps, were so helpful in stressful situations. Highly recommend doing business w/ State Farm!!"
"I'm pleased to hear that we were able to assist you with the towing of your vehicle as well as your claim. We're fortunate to have a local team here in Hawai'i as well as our mainland partners to assist. We appreciate your loyalty to State Farm over the years. "
Rachelle Amparo
May 30, 2024
"Rayna and her team are always looking out for our family. Excellent Service!!"
"Mahalo for sharing the experience you've had with our agency. I truly appreciate your trust in State Farm as well as our agency. "